Refund policy

Return and Refund Policy:

 We want you to be completely satisfied with your purchase from our online pharmacy. If you are not satisfied with your purchase, we offer a hassle-free return and refund policy.

 

Returns:

 If you wish to return a product, please contact our customer service team within 14 days of receiving your order to initiate the return process. You can reach our customer service team via phone, email, or live chat. To be eligible for a return, the product must be unused, unopened and in its original packaging.

 

Refunds:

 Once we receive your returned product and confirm that it meets the above criteria, we will issue a refund to your original form of payment. Please allow 5-7 business days for the refund to be processed and appear in your account.

 

Exceptions:

 There are some products that cannot be returned, such as prescription medications and custom-compounded medications. Additionally, we cannot accept returns on products that have been opened or used, due to health and safety regulations.

 

If you receive a damaged or defective product, please contact our customer service team immediately so we can arrange for a replacement or refund.

 

We reserve the right to modify this return and refund policy at any time, without prior notice.